Ken Batchelor Cadillac is a reputable luxury car dealership located in San Antonio, Texas. With a focus on providing exceptional customer service and a wide selection of high-quality vehicles, Ken Batchelor Cadillac has established itself as a trusted name in the automotive industry. Their state-of-the-art facility and knowledgeable staff create a welcoming atmosphere for customers, making the car buying experience enjoyable and stress-free. Whether you're in the market for a sleek sedan or a spacious SUV, Ken Batchelor Cadillac offers a diverse inventory to meet your needs and preferences. With positive reviews highlighting their commitment to service and satisfaction, Ken Batchelor Cadillac is a top choice for discerning car buyers in the San Antonio area.
Amenities and More
- Delivery
- Credit cards
- Debit cards
- In-store shopping
- Repair services
- Oil change
Reviews
We have visited to get a used vehicle here from a reference and the day one was a great experience. The service executive is calm and polite, helped us a lot. Unfortunately we noticed couple of issues on the used vehicle and we couldn’t move forward with the deal.
Later we visited to check out few other options but the next time another person comes to us it was not so great experience. It was not professional at all and the person seems to pay no attention to us. It looked like they have no interest into getting into a deal. Forcing to take their own finance and no interest to wait.
Well, we don’t have to visit this place again.
We had an amazing buying experience at Ken Batchelor Cadillac. The team there made the entire process enjoyable and way less stressful than buying a car usually is. Julie was amazing and truly a joy to work with. We had been searching for a while for an upgrade to our current vehicle. The team helped us get out of our current lease and navigate the process of purchasing under our business. They went above and beyond to help us accomplish our needs and get us into the car we truly loved and wanted. I would highly recommend purchasing from Ken Batchelor Cadillac.
From the time I built my car on-line to my first oil change and tire rotation, I have had a wonderful experience with the Ken Batchelor dealership. Everyone I’ve come into contact with has been friendly, kind, compassionate, hospitable and professional. They have gone the extra mile every time. What more could you ask for? Joel, Bruce and Samantha….thank you!!
I had the worst experience ever at Cadillac in San Antonio. I went for service twice and from the beginning I was poorly served to my surprise, they told me that my insurance would not be accepted for a Loan car because they had already had a bad experience with the insurance company where a client was involved in an accident. This is even with an insurance email saying that the coverage is 100% transferable to a rental/loan car. The Manager, Robert, does not have the competence to solve the problems concisely and does not know the policies of the company where he works. Those responsible for Car loans should inform customers when scheduling the services and update the unaccepted insurance companies on the website. The weird thing is my car was serviced at Cadillac at Woodlands with the same insurance two months ago.
I can’t even begin to thank this dealership enough for the best car buying experience I have ever had! All staff was respectful and professional. Our salesman Erick Solorio was attentive, patient, and truly cared about getting us the car we wanted! We will be returning customers when it is time for another purchase!
I went to get service on my vehicle a few weeks ago and had such a wonderful experience. Sam was so kind assisting me with my loaner vehicle and made me feel at ease. I also had miss Deya helping me by retrieving my belongings out of my vehicle. I mentioned it to her not knowing she would go out of her way to go get my things. Very delightful people , I appreciated it very much. I picked up my vehicle today and could not help but brag about these two.
Extremely Satisfied with Ken Batchelor Cadillac. A Luxury Auto Dealership, that handles it's Customers with Kid Gloves.
Purchased my wife XTS with KBC , which she loves .
Have taken vehicle for scheduled maintenance and Staff is prompt and very Professional. If needed loaner Vehicle is ready and available. Making the transactions extremely comfortable and easy.
Our next Vehicle purchase will definitely be with this Dealership.
I purchased my vehicle at a different "big name" dealership, but when I needed a pretty significant warranted repair, they left me in a bad position and lost my confidence. I pulled into the Batchelor service area just to ask some …
Location
11001 I-10, San Antonio, TX 78230, United States
Hours
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Monday
08:00 AM - 07:00 PM
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Tuesday
08:00 AM - 07:00 PM
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Wednesday
08:00 AM - 07:00 PM
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Thursday
08:00 AM - 07:00 PM
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Friday
08:00 AM - 07:00 PM
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Saturday
08:00 AM - 06:00 PM
- Sunday Close
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